---
title: Reset Activate Studio Profile
slug: reset-activate-studio-profile
docTags: 
createdAt: 2026-01-29T01:53:34.753Z
---

Activate Studio stores user-specific configuration and profile settings locally on the workstation. If these settings become corrupted, Activate Studio may fail to launch or behave unexpectedly. This document explains how to reset a user’s Activate Studio profile by removing the local configuration files.

# When to reset an Activate Studio profile

Resetting the Activate Studio profile may help resolve issues such as:

- Activate Studio failing to start
- Unexpected errors during launch
- Incorrect or corrupted user-specific settings

This process only affects local configuration files and does not modify server-side Activate data.

# Prerequisites

Before proceeding:

- Ensure Activate Studio is fully closed
- Confirm the affected user can sign in to Windows

# Resetting the Activate Studio profile

1. Close all open instances of Activate Studio.
2. Open File Explorer and navigate to the following location:

:::BlockQuote
%USERPROFILE%\AppData\Roaming\Activate
:::

On Windows Server systems, this path may resemble:

:::BlockQuote
C:\Users\\\<username>.\<domain>\AppData\Roaming\Activate
:::

1. Delete the following files:

- Admin\*.config

Alternatively, you can rename the entire **Activate** folder to preserve a backup of the existing configuration.

1. Start Activate Studio.

Activate Studio will recreate the required configuration files automatically.

# Expected outcome

After completing these steps:

- A fresh Activate Studio profile is created for the user
- Corrupted or invalid local settings are removed
- Activate Studio should start using default configuration values

If issues persist, further investigation may be required to rule out environmental or permission-related causes.