How to Setup SupportsUpdateUser on Services that require updating based on the Update User Task

Some Activate Services may require an update to be triggered when the user updates their details using the Update User task. This can be useful if you have a Service that is dependent on user information. 

This can be done by implementing the "SupportsUpdateUser" flag on the service.

As this involves scripting, you may require additional support to implement this. Please contact your Activate Representative to arrange additional support. 

The following steps explain how to setup the service for this.

1. On the service set the "SupportsUpdateUser" flag.

2. If the service does not currently have a "Script" parameter setup, create a new script (ensuring AllowInherited is set), and that it contains the following function stubs:

    - public void Create(ServiceInstance srv)

    - public void Delete(ServiceInstance srv)

    - public void Update(ServiceInstance srv, ServiceInstance.UpdateFlags flags)

public bool UpdateUser(ServiceInstance srv)

4. You can now add the code that will be executed when an Update User task is executed for the user.

If the customer uses a customised Update User task, you will need to ensure that the following function exists in one of the scripts within the task: 

If this does not exist then the UpdateUser in the service script will not be executed.

How to configure the Popular Items control

How to setup  SupportsUpdateUser  on Services

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Microsoft Entra Connect (formerly Azure AD Connect) is a tool that syncs on-premises Active Directory identities with Microsoft Entra ID, enabling hybrid identity and seamless access to cloud resources.

Microsoft_Entra_Connect

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Microsoft module for managing Exchange Online, using modern authentication and REST API–based cmdlets for faster, more reliable automation of mailboxes, compliance, and organisation settings.

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Clonesthe selected inherited parameter to make a local copy to override the value

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An expression is a conditional statement using Activate expression syntax.

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