--- title: How can I hide the Cancel request button in the Job web toolbar? slug: how-can-i-hide-the-cancel-request-button-in-the-job-web-toolbar docTags: createdAt: 2026-02-03T22:10:40.291Z --- This troubleshooting FAQ explains how to control visibility of the **Cancel Request** button in the Job web toolbar, and outlines the preferred approach for managing this behaviour. An example of why this might be wanted is that a task does specific actions on approval or decline, cancel may interfere with this design, as there is currently no workflow event for the cancel event. # How do I hide the Cancel Request button in the Job web toolbar? There are two ways to control the visibility of the Cancel Request button. ## Preferred approach: control visibility per task The recommended approach is to make the Cancel Request button conditional by using a task-level parameter. This allows visibility to be controlled per task without overriding the toolbar definition. 1. Define a parameter on the task, for example: - CanUserCancel 1. Configure the root toolbar definition using the following visibility condition: :::BlockQuote \ ::: With this configuration: - The Cancel Request button is shown or hidden based on the task parameter - Behaviour can vary per task without additional overrides - Future system package updates are less likely to introduce maintenance overhead ## Alternative approach: override the toolbar You can also hide the Cancel Request button by overriding the Web.Job.Properties.Toolbar parameter and removing the button definition. This approach is not preferred because: - System package updates may introduce new tasks that require the same override - Overriding the toolbar across multiple tasks increases upgrade and maintenance effort Where possible, use task-level visibility control to minimise customisation impact and simplify future upgrades.