Installation
Troubleshooting
Error During Activate Installation: Access is Denied
3 min
example error message system componentmodel win32exception (5) an error occurred trying to start process 'c \program files\activate\instances\v8 dev\activatestudio exe' with working directory 'c \program files\activate\instances\v8 dev' access is denied at system diagnostics process startwithshellexecuteex(processstartinfo startinfo) at system diagnostics process start(processstartinfo startinfo) at activateinstaller installer install(string instancename, string installfile, string destdir, installcomponents components, string serverurl) in c \projects\activatev8\activateinstaller\installer cs\ line 308 at activateinstaller upgradeinstance button1 click(object sender, eventargs e) in c \projects\activatev8\activateinstaller\upgradeinstance cs\ line 120 cause this issue is typically caused by windows defender blocking the process unfortunately, no visible logs or alerts appear in windows to indicate this solution to resolve this, add an exclusion for the activate installation path in windows defender open windows settings navigate to update & security > windows security > virus & threat protection scroll down and select manage settings under virus & threat protection settings under exclusions , click add or remove exclusions select add an exclusion , then choose folder add the following path for windows server 2016 , the steps are similar settings > update & security > windows defender , then scroll down to add an exclusion and select exclude a folder after adding the exclusion, retry the installation