---
title: Common Installation Issues
slug: common-installation-issues
createdAt: 2025-10-16T01:54:55.866Z
---



##  

| **Symptom**                         | **Cause / Resolution**                                            |
| ----------------------------------- | ----------------------------------------------------------------- |
| 500.30 / 401 Unauthorized           | API key mismatch or encoded characters; see troubleshooting note. |
| Blank site or binding error         | SSL certificate not bound or incorrect hostname.                  |
| Cannot reach Activate from Anywhere | Firewall or network rule blocking port 443.                       |
| Installer fails to connect          | Wrong Server Path or invalid credentials.                         |