Activate Controls
4 min
activate has a number of predefined controls that can be used in web forms control usage activate controls can be used on web forms displayed on the web portal, however, these web forms can also be used to automatically generate display only html for email's and plain text versions certain controls have limitations on when they can be used depending upon how the web form will be used unsupported controls cannot be used on web forms that will be rendered in a format that is not supported services web forms it is generally assumed that web forms used on services should be capable of rendering for html display only a text format may be required of a service desk ticket is being generated and the target service desk product only supports plain text in tickets difference rendering in addition to rendering for different modes, controls can also support the rendering of 'difference' information this is generally used when updating a service or existing information controls that support difference information are detailed below all other controls will render the current information only control summary control html display only text supports difference notes activatewebgrid yes yes no break yes yes checkbox yes yes yes checkboxlist yes yes yes comparevalidator no no no customvalidator yes yes no renders nothing datepicker yes yes yes dropdownlist yes yes yes expressionvalidator yes yes renders nothing fileupload yes yes no formbutton no no formpanel no no gridpanel yes yes helppanel yes yes renders nothing htmleditor yes no no can't be rendered in text mode, no diff, just new data image yes yes renders nothing in text mode imageupload no no locallabel yes yes label control is not supported listbox yes yes yes listpanel yes yes yes literal yes yes optionalpanel yes yes yes organisationchart no no panel yes no radiobutton yes yes yes radiobuttonlist yes yes yes rangevalidator no no regularexpressionvalidator no no requiredvalidator no no sectionheader yes yes selectasset yes yes yes selectcomputer yes yes yes selectcontact yes yes yes selectdlfolder yes yes yes selectfolder yes yes yes selectgroup yes yes yes selectprinter yes yes yes selectprovisioningobject yes yes yes selectresource yes yes yes selectrole yes yes yes selectservice yes yes yes selecttask yes yes yes selectuser yes yes yes selectmultipleprovisoningobjects yes yes no tabcontrol yes (v6 1+) yes displays the contents on each tab under a heading or section termsacceptor yes yes no textbox yes yes yes userorganisationchart no no validatedphonenumber yes yes yes validatedtextbox yes yes yes validationsummary no no troubleshooting using an unsupported control may result in the following error when rendering the form unfortunately, the details cannot be shown in this mode please view the details on the activate web portal an exception will be logged into the application event log with more detailed information removing the unsupported control or script should rectify the issue